Case Study 3
Communication:
Lack of professional communication in the employees with the clients especially in composing emails and short messages. Company identified that the employees were unable to write concise and result oriented messages. Business English writing was identified as an area of improvement.
PowerPoint Presentations:
Employees were unable to make impactful PowerPoint presentations to internal and external stakeholders.
Product Features
With the increasing number of products and features, the frontline sales team was missing out on key products while discussing with the potential clients. Company identified a need for a handy tool which can shortlist products based on key parameters on client profiling and empower the frontline sales team.
Right Sales practices
To win a client requires proper use of sales skills and a great amount of patience. Lack of the essential sales skills were identified in the employees.
- Customised Hands-on training on “Business English Writing” and “Advanced PowerPoint Training”
- Design and development of content on “Right Sales Practices
- Design and development of excel tool on “Product Selection and Features” to empower front line sales team covering more than 500 cumulative product features
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Case Study 2
