Attitude for customer service
4.5/5
Training to provide only first class service
Course duration
Certification validity
- Lifetime
Fees
Language
- English
Keywords
- customer service
- customer ettiquette
- marketing
- sales
Course overview
A company’s success is directly influenced by the customer’s experience and happiness with the company. Dealing with customers is not always an easy task, and requires professional training to maintain a positive relation and a healthy attitude with the clients. The course provides training to improve the customer-relations skill set and also the right attitude to maintain healthy relations with the clients. It highlights the importance of offering positive services towards customers.
What will you learn
Develop empathy for target customers
Learn effective communication
Tips to improve service standards
Course benefits
- Help demonstrate superior service towards customers every time
- Increase long term customer value
Target audience
- For all employees
Key features
- Instructor led-online delivery
- Group discussions and
- break-out activities
- Role-plays
- Reflections
- Case study
- Experiential learning
Showcase your achievement
- Earn a certificate on completing the course
- Showcase your certification achievements in your Resume
- Highlight it in your professional communities and in LinkedIn networks
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